# Technical Support

**URL:** https://running-remote.discourse.group/c/customer-support/technical-support/28.md

[Latest](https://running-remote.discourse.group/latest.md) · [Categories](https://running-remote.discourse.group/categories.md) · [Tags](https://running-remote.discourse.group/tags.md)

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## [About the Technical Support category](https://running-remote.discourse.group/t/about-the-technical-support-category/34)

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**Author:** [@nat](https://running-remote.discourse.group/u/nat)\
**Replies:** 0\
**Last updated:** [April 10, 2024, 2:57pm UTC](https://running-remote.discourse.group/t/about-the-technical-support-category/34 "2024-04-10T14:57:12Z")

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Help and discussions around technical issues our customers are facing. A place for troubleshooting and solutions.

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## [Remote Desktop Assistance](https://running-remote.discourse.group/t/remote-desktop-assistance/211)

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**Author:** [@Gareth\_Gislason](https://running-remote.discourse.group/u/Gareth_Gislason)\
**Replies:** 4\
**Last updated:** [April 5, 2024, 2:57pm UTC](https://running-remote.discourse.group/t/remote-desktop-assistance/211 "2024-04-05T14:57:17Z")

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Let’s discuss remote desktop assistance. How can we assist users remotely?

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## [Weekly Support Call](https://running-remote.discourse.group/t/weekly-support-call/263)

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**Author:** [@Lucien\_Rodriguez](https://running-remote.discourse.group/u/Lucien_Rodriguez)\
**Replies:** 0\
**Last updated:** [April 5, 2024, 2:57pm UTC](https://running-remote.discourse.group/t/weekly-support-call/263 "2024-04-05T14:57:08Z")

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The next support team call in Europe & SEA will be :arrow\_down: N.B. This event is pinned to UTC +2, so the time will change if your local involves Daylight Saving. Attendees :raised\_hand:

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## [Software Installation and Configuration](https://running-remote.discourse.group/t/software-installation-and-configuration/209)

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**Author:** [@Russell\_Buckridge\_II](https://running-remote.discourse.group/u/Russell_Buckridge_II)\
**Replies:** 4\
**Last updated:** [April 2, 2024, 2:57pm UTC](https://running-remote.discourse.group/t/software-installation-and-configuration/209 "2024-04-02T14:57:17Z")

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Let’s discuss software installation and configuration. What software are we working with?

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## [Network Connectivity Troubleshooting](https://running-remote.discourse.group/t/network-connectivity-troubleshooting/210)

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**Author:** [@Wayne\_Klocko](https://running-remote.discourse.group/u/Wayne_Klocko)\
**Replies:** 4\
**Last updated:** [March 30, 2024, 2:57pm UTC](https://running-remote.discourse.group/t/network-connectivity-troubleshooting/210 "2024-03-30T14:57:17Z")

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Let’s discuss network connectivity troubleshooting. What symptoms are users experiencing?

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## [Resolving Hardware Issues](https://running-remote.discourse.group/t/resolving-hardware-issues/208)

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**Author:** [@Frank\_Cole](https://running-remote.discourse.group/u/Frank_Cole)\
**Replies:** 4\
**Last updated:** [March 28, 2024, 2:57pm UTC](https://running-remote.discourse.group/t/resolving-hardware-issues/208 "2024-03-28T14:57:16Z")

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Let’s discuss resolving hardware issues. What’s the current problem?